Fingerprint jewelry FAQ's
How does it work?
Once your order has been placed, we’ll ship out your fingerprint kit which will include material for at least two different moulds (one as a backup), step-by-step instructions and a return shipping label. There is no time limit to complete the kit. It is up to you to be creative on your own time. Once we receive it back at our studio, we will then get to work to create your one of a kind fingerprint jewelry piece for you.
How long does it take?
From the moment we receive the fingerprint mould at your studio, it will take 2-4 weeks to make your jewelry piece and ship it back to you.
What age can you take a fingerprint?
Babies fingerprints are not fully defined until they are about 1.5 years old so it is best to wait until then. However, it is completely up to you on whether you are looking for a memory of the tiny newborn fingerprint or an actual defined print.
I have had someone pass away very recently, can I still get an impression made?
Yes. Time is of course of the essence in these situations so I would recommend ordering as soon as possible and emailing email@example.com with the subject line as URGENT. Therefore, we know to contact you as soon as possible so we can get the impression kit sent out to you right away. Shipping upgrades are available at checkout. If the impression kit will not make it to you in time, we will give you a full refund.
Can I get my fingerprint jewelry stamped with an initial?
You have the option to get an initial stamped on the inside of your fingerprint ring band or on the back side of your fingerprint pendant. If you'd like to get an initial stamped on your jewelry, please include a note when you ship your mould back to us.
Can I purchase this if I am an international customer?
At this moment, our Fingerprint jewelry is available for purchase within Canada only. If you are an international costumer interested in this collection, please get in touch via e-mail to see if we can work out a special order for you.
Can I return my fingerprint jewelry piece after it has been made?
Please note that there are no refunds on these items as they are very personal jewelry pieces, made especially for YOU!